Customer Reviews

*Note: Some reviews featured on this page are from customers of Model Living. Palet’s founders previously led Model Living’s kitchen division, where they completed hundreds of projects using the same cabinetry that now serves as the foundation for Palet’s products. Model Living’s Google reviews highlight the Palet team’s dedication to quality and exceptional service. You can read more about Palet's founding story here and explore Model Living’s customer reviews and cabinetry photos here.

Based on 12 reviews
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Palet Cabinetry
Keiran B.
Palet’s product exceeded my expectations

The cabinets arrived fully assembled and I could immediately feel the quality of the boxes—they were solid and sturdy. I was especially impressed by the attention to detail in the paint finish. Palet’s product exceeded my expectations, allowing me to build a high-quality kitchen in a custom paint colour at a fraction of the cost I had anticipated based on my research. Their e-commerce system was also pretty simple, making it easy to order my kitchen from the comfort of my home.

Palet has consistently delivered on all fronts

Running a design-build firm, I need cabinetry that looks great, installs easily, and provides good value. Palet has consistently delivered on all fronts. The cabinets come fully assembled, making installation quick and hassle-free, which saves us valuable time on site.

The product itself is premium quality yet priced better than other millwork options I’ve worked with. The ability to save carts helps me manage multiple projects efficiently and compare options before finalizing orders.

The site is well-organized and packed with useful information, so I feel confident sending my customers there. They can easily find answers to their questions, which reflects well on my business.

Andre and the team are excellent communicators and always go the extra mile to ensure everything runs smoothly.

I highly recommend Palet and will confidently continue using their products for future projects.

K
Palet Cabinetry
Kirsti C.
The entire project was so simple for us.

Model Living was organized, communicative and transparent. We planned a a big renovation for our kitchen. The entire project was so simple for us. Andre and Luciano answered all questions and made the process so smooth. We had prior advice from friends that a kitchen reno could be difficult but I can honestly say that was not the case with Model Living. And the final product is beyond what we imagined! Better than the design proofs. We love it.

*Note: Review originally from Model Living, see details above

I was immediately impressed with the quality of the cabinets and hardware.

When it was time to redo my kitchen, I was excited to learn about Model Living's new cabinetry offering since I had a great experience using them for my bathroom in the past. I already had a good idea of what I wanted, so their software made it easy to convert my sketch into a 3D model. This helped me to double-check all the measurements before placing my order. When everything arrived, I was immediately impressed with the quality of the cabinets and hardware. The labels and instructions were clear and made installation a breeze for me and my contractor. Overall I’m extremely pleased with my experience, especially because I saved a significant amount compared to going with a local shop.

*Note: Review originally from Model Living, see details above

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Palet Cabinetry
Immanuel L.
The quality of the cabinets is much better than ikea

We were a bit apprehensive about ordering cabinets online, but it turned out to be a great decision. They helped design the look and layout of the kitchen. Jeff and Jeff helped problem solve some issues we had about space and utility. They happily gave us flip up cabinets from their office line for a work counter space. They were always able to answer questions.

The quality of the cabinets is much better than ikea, but only amounted to $3000-$4000 more. We love the two tone white and blue. There were more customizable options for sizes and interior features. The hardware they chose matches perfectly (champagne gold).

Only reason why it's not a five star review is we experienced a 2-3 week delay, and the garbage drawer doesn't close properly. Otherwise, it would be 5 stars.

*Note: Review originally from Model Living, see details above

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Palet Cabinetry
Stacey H.
10/10 would recommend!

It was a true pleasure working with the Model Living team for my kitchen and powder room renovation. Each step of the process was clear, and the team was diligent in communicating changes or reiterating plans. I was initially nervous for cabinet selection, but was blown away by the quality of their selection, and ended up moving forward with the first cabinets suggested. The entire renovation was completed in the exact timeframe and budget quoted, with requested changes in scope accommodated happily. I would work with this team again in a heartbeat. 10/10 would recommend!

Note: Review originally from Model Living, see details above

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Palet Cabinetry
Jessica W.
The quality of the cabinets seems very high

The kitchen design process was very easy. The suggestions provided turned out great. The quality of the cabinets seems very high, I've been very impressed so far. They look great, everything fits properly and closes smoothly. The products suggested look great and good options were provided, so I could stay within my budget. All of the crews and workers were respectful, I had no concerns with them being in my house. Great team, great experience.

*Note: Review originally from Model Living, see details above

Thank you Model Living for making our dream kitchen a reality

Thank you Model Living for making our dream kitchen a reality. We had been 'stuck' on how to make our tiny kitchen work for us, and Model Living came through. Emily and the design team were able to come up with a creative plan to increase the functionality of our small space.

*Note: Review originally from Model Living, see details above

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Palet Cabinetry
Khurram C.
The work was fantastic and I couldn't be happier with the final result.

The work that Model Living did was just simply amazing! My home is nearly 40 years old and the kitchen was definitely original and in serious need of an upgrade. I worked with Jeff extensively to make sure I got the kitchen I always wanted. He was very informative, give me options and let me decide. I never felt pressured or like I need to hurry up and move things forward. But most importantly, Jeff was patient. I probably changed my mind on my sink choice at least 5 times but not only did Jeff reassure me that whatever sink I chose would look good, he never made me feel like changing it was a bother. He was great. And when it came to construction, Luciano was just pleasant to work with and patient. There were a number of people who worked on my kitchen and no matter who I met from Model Living, they were all pleasant. The work was fantastic and I couldn't be happier with the final result.

*Note: Review originally from Model Living, see details above

Using Model Living for our kitchen renovation was the best move yet!

Using Model Living for our kitchen renovation was the best move yet!

*Note: Review originally from Model Living, see details above

Materials used were high quality and beautiful

We renovated our ktichen and 2 washrooms with ML and are very pleased with the final outcome. Materials used were high quality and beautiful, and fulfilled the design and functions that we communicated. With infinite material options in the market, we were grateful to have their catalogue to narrow down our options.

*Note: Review originally from Model Living, see details above

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Palet Cabinetry
Madelyn P.
Great experience start to finish!

Working with Model Living for our kitchen renovation was a great experience start to finish! They were professional and detailed with their work, and offered great suggestions when it came to our design.

*Note: Review originally from Model Living, see details above